Ledger.com/Start® | Getting started — Ledger Support
Welcome to the gateway of true crypto ownership. Ledger.com/Start is your official, secure starting point to set up your new Ledger hardware wallet—the most trusted vault for your digital assets. Developed by industry leaders in security, this step-by-step portal transforms the often complex process of securing crypto into a simple, guided journey. Let’s begin.
Ledger’s expertise is built on a decade of unparalleled experience in hardware security, safeguarding billions in assets. Your journey to authoritative self-custody starts here, rooted in a device built with a certified secure chip, the same technology found in passports and credit cards.
Ready to take control? Your adventure begins at Ledger.com/Start.
Your Simple, Secure Setup Journey
- Unbox & Connect: Retrieve your Ledger device, USB cable, and recovery sheet from the box. Connect your device to your computer.
- Navigate to Ledger.com/Start: This is crucial! Always use this official link to download the genuine Ledger Live app—the companion software for your device.
- Initialize Your Device: Follow the on-screen instructions on your Ledger hardware screen. You will create a PIN code.
- Safeguard Your Recovery Phrase: Your device will generate a unique 24-word recovery phrase. Write it by hand on your recovery sheet and store it offline. This is your master key. Never digitize it.
- Install Ledger Live & Add Accounts: Complete setup in Ledger Live to manage your portfolio, buy crypto, and securely connect to web3 apps.
Trustworthiness is our core design principle. From the tamper-proof packaging to the instructions at Ledger.com/Start, every step is crafted to protect you from scams and phishing attempts.
New to Ledger? Create your secure vault now (Sign Up in Ledger Live).
Already have a device? Access your full portfolio (Log In to Ledger Live).
Frequently Asked Questions (FAQ)
Q1: Is Ledger.com/Start the only safe way to set up my device?
A: Yes. To guarantee authenticity and avoid phishing sites, always initiate your setup by going directly to the official Ledger.com/Start page to download Ledger Live.
Q2: What if I lose my recovery phrase?
A: If you lose your 24-word phrase, you cannot recover your assets if your device is lost or damaged. This is why writing it on the provided sheet and storing it in a safe, physical location is the most critical step.
Q3: Can I use my Ledger on multiple computers?
A: Absolutely. Your crypto is secured on the device, not on a single computer. Simply install Ledger Live on a new machine and connect your device.
Q4: Do I need to use Ledger Live, or can I use other wallets?
A: While Ledger Live is the official, optimized application, your Ledger device is compatible with many third-party wallets (like MetaMask) for advanced web3 interactions. The security remains on your hardware.
Q5: Where can I get direct support if I face issues during setup?
A: For authoritative support, visit our official Ledger Support page directly from the Ledger website. Avoid unofficial forums or social media for sensitive issues.
Q6: Is there a mobile app available?
A: Yes! Ledger Live is available for both desktop and mobile. Download it from the official app stores after initiating your setup via Ledger.com/Start.
For the most detailed, up-to-date guides and troubleshooting, always refer to the official Ledger Support site. Secure your future—start at Ledger.com/Start today.